Cancellation Policy

The “Trainer” refers to the Australian Registered Business “Kelly Greenslade”.

The “Personal Training Activity” refers to the participation in personal / group strength, fitness and conditioning training and general advice provided by the Trainer.

DISCLAIMER:
• All appointments for Kelly Greenslade will be scheduled directly between the Trainer and the myself.

• Subsequently, if I have to cancel or reschedule any previously scheduled personal training activity, I must contact the trainer directly at least 24 hours in advance of the scheduled personal training activity.

• If I do not cancel or reschedule an appointment at least 24 hours in advance, The Trainer reserves the right to charge me a cancellation fee equivalent to a full personal training activity fee that would normally be charged for that session.

• If I fail to appear for a scheduled personal training activity, The Trainer reserves the right to charge me a no show fee equivalent to the full personal training activity fee that would have been charged for the session.

• All cancellations must be made 24 hours in advance by phone or email.

Refund Policy

• All payments for Personal Training Activities, programs, plans etc with the Trainer are non-refundable.

• Any advanced lump sum payments are non-refundable.

• Any sessions paid for that are cancelled within the required 24 hour period are able to be rescheduled with 14 days.